Terms & Conditions

About Us

UK Garden Fencing are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
UK Garden Fencing
Bowland House York United Kingdom YO42 4PN United Kingdom
Phone: 01757 289073
Fax:
Email: info [at] jamestechsolutions [dot] com
Vat Number 886 3967 52

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment.

We accept Visa, Mastercard, Switch, Maestro, Visa Electron, Solo and Visa Debit. You may send your credit card information via Phone, Royal Mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

We endeavour to despatch your order the same day, subject to stock availability. Delivery will take place usually within 48 hours excluding weekends.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in two business days .

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK, 17.5% VAT included.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

UK Garden Fencing promise to you. If you are unhappy with your purchase return for a full product refund. All our products carry a full manufacturers guarantee. All products listed on this website are guaranteed with the manufacturers. Customer support line 01757 289073

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01757 289073 (International +44 01757 289073) or write to us at Bowland House York United Kingdom YO42 4PN United Kingdom

Privacy Policy

UK Garden Fencing do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm